Can I import existing SVN data into my repository?
Yes, once you have DevGuard account, make a dumpfile of your existing repository (with "svnadmin dump" command)
and submit support ticket telling us how to retrieve the file and what would you like to be the name of the new
repository.
What is the level of privacy for my data?
DevGuard pledges to not review or monitor your data without your permission except to
comply with legal requirements and as defined in the Terms and Conditions.
Additionally, our default settings do not allow anonymous access to your Subversion repository. Actually, when you create new
Subversion repository using our web administration interface, default applied settings allow no access at all.
After creating new repository, you have to configure access permissions for you and your developers. You're also
able to configure anonymous access to fit your needs.
Can I upgrade my account later?
Yes, you can upgrade the plan for your account at any time. Click here to read how.
What payment methods do you support?
We sell our services through 2Checkout.com, Inc., an authorized retailer of DevGuard.com
They accept payments via credit cards:
- VISA
- MasterCard
- American Express
- Discover/Novus
- Diners Club
- JCB
They also provide multi currency service.
This service allows international customers to shop in a variety of currencies, in addition to USD, knowing the
final charge of their purchase in their local currency.
2Checkout.com offer the following Currencies:
- Australian Dollar (AUD)
- Canadian Dollar (CAD)
- Swiss Franc (CHF)
- Danish Krone (DKK)
- Euro (EUR)
- British Pound (GBP)
- Hong Kong Dollar (HKD)
- Japanese Yen (JPY)
- Norwegian Krone (NOK)
- New Zealand Dollar (NZD)
- Swedish Krona (SEK)
- U.S. Dollar (USD)
Why host Subversion instead of run it myself?
Pros:
- Less setup and on-going administrative work. Setup is instant and we manage updates for you.
- Support available. If you have problems, you can submit a trouble ticket and we handle it for you.
- Fast, reliable network. This is good for distributed teams with users spread out geographically.
- Cost effective. A similar setup would be costly to set up for one repository.
Cons:
- Source code leaves your office.
- Internet access slower than LAN access.
How do I cancel my account?
You are purchasing DevGuard services for the specified amount of time. The account will be auto-canceled after
your plan expires (along with a renew/upgrade grace period). However, if you want to make sure that your account
is canceled before it expires, simply submit support ticket and we will close and remove all data associated
with that account. Please note that you can have more accounts associated with your member login, so please make
sure that you select appropriate account when submitting support ticket.
How do I renew my account?
Login into members area and you'll see the list of your account(s). Click the "Renew
Plan" link in the options area of the account you wish to renew. "Renew Plan" option is available
to all accounts that has been expired (but still active), and accounts that will expire in less than 1 month.
How do I upgrade my account?
Login into members area and you'll see the list of your account(s). Click the "Upgrade
Plan" link in the options area of the account you wish to upgrade. "Upgrade Plan" option is always
available, unless there is no better plan available than the one you already have, or you have a custom plan).
How can I get started with Subversion?
I'm having trouble logging in through https with various GUI clients.
Many of the GUI clients do not know what to do when they do not recognize a SSL certificate. Log in via the
command line client first and choose to accept the certificate permanently when prompted. Now you should be able
to use your GUI clients without trouble.
Can I have more than one account under the same member login?
Of course. If you want to signup for a new account, but you would like to manage it with the same member login
you use for your current account, just login to memebers area and click on "New Account" option in the Members
Menu.
Can my users change their own passwords?
How do I access my accounts and repositories (URLs)?
DevGuard Members Area. Manage, create new or upgrade existing accounts, manage support tickets,
access to account's Control Panel...
https://www.devguard.com/admin/
Web Control Panel. Members login only:
https://<account_name>/admin/
Allow your users to change their password:
https://<account_name>/admin/passwd/
Access SVN with subversion client (or browser for read-only youngest revision):
https://<account_name>/svn/<repository_name>/
Access SVN with webdav client, with enabled autoversioning:
https://<account_name>/asvn/<repository_name>/
Access SVN with WebSVN:
https://<account_name>/wsvn/<repository_name>/
Access Trac environments:
https://<account_name>/trac/<repository_name>/
Where <account_name> is the name of your account as it appears in Members Area -> Accounts page,
and <repository_name> is the name of subversion repository.
<account_name> is always in the <yourcompany>.devguard.com form, or in other words, subdomain of devguard.com.
You're choosing the <yourcompany> part at the signup time, and it can be almost anything, but there are
restrictions (you cannot choose "smtp" or "www" for example).
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